Anyone heard back about this issue from Just Jap?? I PM'd Steve at JJ a few days ago and directed him to this thread, but I've received no reply. Has anyone heard back from him or been offered a refund? CheerZ Vincent
No news from JJ, is bad news! I mailed him as soon as this problem appeared, to date he hasnt bothered to contact me, or post anything at aus300zx which id asked him to do,for all that brought this s/plug that dosent fit our cars, and is usless for any 300zx, but works fine for skylines, (great)! I think its reasonable to assume that Just Jap may also have other items for sale, that have not been researched properly, accordingly members may wish to think twice before purchaseing any Just Jap product! Have a nice day!
Fair call. The lack of response is pissing me off. I hope it's taking.... this long because he's checking the claims that have been made, or he's on holidays and JJ is temporarily closed. Don't get me wrong, $18 is not going to mean I go without food for a week. I throw buckets of money into my zeds (can I assume we all do?), but getting a dodgey part is not on. It would be appreciated if the first person that hears back from JJ posts it on the forum so we know what's going on. CheerZ Vincent
Just called - Steve wasn't in but is coming back later. The reason for.... zero reply better be good, because JJ is open and Steve is at work. CheerZ Vincent
They must know the whole forum is now following this issue :wacko: They run the risk of doing irreparable damage to their business reputation for the sake of a few $20 sump plugs! It is mystifying. Cheers:zlove: Barry
following this issue Just jap has had plenty off time to respond to all the mail and P/calls, even if his supplier had given him the wrong imfo on these plugs, he could have said something like,(im looking into it)sit tight all will be revealed, but no,we get nothing, vincent is correct in saying that $20 wont affect members pockets that much, but if i wanted to waste $20, i could have brought magic beans, or just burnt a twenty for the hell of it,(not likely!)Fancy makeing your employee answer for your own incompetence, this is below par service.Say something!
JUST JAP ...ARE YOU OUT THERE ..??? time to respond to posts, emails, phone calls .. one suspects that this issue is not going to disappear ....???!!!:thumbsdown::thumbsdown: tha alternative would appear to be that we all return our plugs to you, POSTAGE COSTS, COD ...????:thumbsdown:
I strongly suggest that if Just Jap don't communicate with forum sump... plug buyers soon (this week), then they are banned from selling on the forum. I find it amazing that they would burn their bridges for what......$300 all up, maybe $150 profit?! That's what I call cutting off your nose in spite of your face. How do you guys feel about this? Moderators - is this a 'can do'? CheerZ Vincent
someone call him again and demand a reasonable explanation for not replying to the e-mails? is his internet service down?
I agree as well, if any business is going to advertise on forums and make money off people they should be a bit more responsible! They should reply to people>
Just spoke to Tony at JJ He said, (the short version) we can all get a refound, I asked him to post something at our site, he said someone may, wasnt clear on that, but hes going to call me today, steven that is, he wasnt there when i rang, so some more deatails later!
Just spoke to Tony at JJ He said, (the short version) we can all get a refound, I asked him to post something at our site, he said someone may, wasnt clear on that, but hes going to call me today, steven that is, he wasnt there when i rang, so some more deatails later!
Got a reply from just jap Below is the email I received from Trevor from Just Jap. I also asked if this would apply to all forum members with the dodgy plug and he said it would. He said to contact him (trevor) on (02) 9545-0532. hi mark I was not aware of this problem. my boss gave them to me and told me they fit "Nissans and Toyotas" that's it. I am very sorry for the stuff up. would you like me to give you a store credit or do you still want to keep the plug. these will be removed from the forum as soon as Steve is back from holidays... you could always try cutting the plug to make it shorter, then it might fit. just an idea. thank you VERY much for the photos... Best Regards JUSTJAP AUTO IMPORTS Trevor Fielding Cheers
