It's Erin, Pete's girlfriend, some of you have met me on the Adelaide cruises etc. As some of you may remember, Pete got his Z last November, the engine and refurbished turbos were replaced in March of this year. Shortly after the Gumeracha observation run, the car turbos seemed to have seized again. Last week, Pete removed the engine from the Z, and took the turbos back to the place that refurbished them. Today he received word back that the reason the turbos ceased working was the way they were installed - someone at the workshop that put in the engine used silastic, which blocked the oil lines. Before the car was repaired, the owner of the business told Pete that they couldn't offer him a warranty on the installation because the engine and turbos weren't reconditioned by them, and if a fault was found, it may be the fault of the business that reconditioned the turbos, or the business that sold him the engine. Can they be held accountable, for doing their job incorrectly? Sorry if this is disjointed, but p*ssed off doesn't even begin to cover how I feel right now. Thanks!
Have you contacted the company that installed them? I don't think that they can be held accountable but if they are any type of descent business that should do their best to keep you happy. If they don't do anything you could always threaten that you will post on this forum about the dodgy work they did and will recommend that other forum members steer clear of them. Like I said there may not be anything that you can do, but it is pretty clear it is an installation fault. This isn't what you want to hear but my Brother had a similar problem. Had a brand new custom LSD built for his commodore and then the shop installed it incorrectly and it blew up on the first dyno run. They claim he had been doing burnouts and wouldn't do anything about it. Sorry to hear about the Z and good luck.
Dyno Before a dyno run they make you sign a form saying that they're to be held completely unaccountable :/ But if the business can't be held accountable for incorrectly fitting a part, who can?
Weird..... 1st time i have heard that you sign a form before your car goes on the dyno. If the business makes you sign waivers for work/service to your car, i wouldnt take my car there again. If they cant trust themselves i wouldnt trust them aswell. Max:thumbsup:
not so weird...... i know of many places that make you sign a form before running the car on the dyno. It makes sense really, cos you could turn up to a dyno with an engine thats nearly dead, do a run on the dyno, blow the engine, and then blame the dyno operator. It protects them since they dont know the condition of the engine thats about to be red lined. Even MI automotive has such a form.... Cheers
Sounds pretty clear to me Erin, whoever used the silastic which blocked the oil lines is to blame in my view. Is that who Pete took the car to? I can understand them saying they won't warranty if anything goes wrong since they didn't recondition the engine or turbo's, but they must be able to take responsibility for the installation.
i dont think they are going to do stuff all about it what it actualy was they used silastic on the oil feed/returns which caused a restriction of the oil flow and 9000Kms later bang and they would only warranty their workmanship i spoke to the mechanic and he wont cover it even though it was caused by negligence on their behalf so i think the only choice is to report them to the mta and raa and see what happens
Definitely take it further... speak to MTA, RAA, and even consumer affairs just so you know where you stand legally. You can then go back to the workshop better prepared and put more pressure on them. You never know, if you do have a legal avenue you can pursue they may become more cooperative.
Turbo's I have just had mine done at TurboTech they did a first class job.Turbos looked brand new.with new caskets to fit back on. Also all the old seals&caskets they replaced and 6mth warranty on each turbo did you get a warranty with your turbos?
Sorry to change subject... Thats horrible if they dont fix the car after there own stuff up but I just wanted to check with xzx300, how much in total did it cost and how long to get a mechanic to take the turbo's out get them reconditioned then reinstalled. PM me this information if you like, just would really like to know as my car beeing a 89 mod with 120,000km, I would really like to start saveing to that maintenance work. Thanks
yeah i think it was a 12 month warranty or 20,000K something like that but due to it being a fitting problem it's not covered but the guys at MTQ are top guys they are only going to charge for parts but thats not too bad it's the fact the motor had to come out to get at them thus making it a expensive affair
bugger reporting them, threaten legal action... well you can talk to consumer affairs first if you like, but if you have definitive proof of the silastic in the oil lines, which 'WAS' their doing, threaten to take them to court over it. Consumer affairs will most likely jump on their case after your phone call, but if they are still stubborn, unreasonable, and a whole lot of other nasty things, then get a solicitor to write up a letter requesting full compensation in the way of either a) fixing the whole mess or b) payment to the sum of a quote from another workshop, one you trust (I'm sure theres plenty of ppl here who can recommend one). If been there with my BM, punched a conrod thru the block due at 8000rpm, long story, but in short they didn't feel like it was their fault, I felt it was in the warranty thay gave me for the engine work, in short got my solicitor to write me up a letter for them threatening legal action and they came around fairly quick...soz for the long post. p.s. thats my opinion, but hey, never back down...dodgy mechanics shouldn't be alowed to get away with it...it just...well...DODGY!
yep i am going to be on the phone tomorrow cheers for the info all and i will keep you all posted on the outcome and andy mac i love the Do you know how fast you were going son? "No officer, my speedo only goes to 180! hehehe
Turbo's You don't need to take the engine out to do the turbos can get to them from underneath by dropping the subframe and steering rack took us 4hrs to take out 6hrs to put everything back. Should FLOGG the mech who put them back.Is he for real!!!!! is his name 'DIPSTICK' by any chance I know don't help,but good news about your turbo guys best of luck with it.
Thats right... i'm here to entertain you all :LOL: But yeah, don't back off, we may be willing to spend the rich time on our zed's, but in no way does that mean we're willing to be ripped off by (following phrases excluded due to censorship ruling)... we earn the money to spend on our girls (girlfriends/wives as well), and damn it...I WORK HARD FOR IT...
i have heard it screws the suspension geometry not too sure about the whole supension thing but the heads had to come off anyway so it was easier to pull the whole motor and box out it only took 3-4hrs
