URGENT ANNOUNCEMENT FOR PZP CUSTOMERS

Hi Guys and Gals,

My apologies to flood the forum but I need to get this out to all of my customers who have had any work completed with PZP over the last 10 weeks.

We have investigated a few incidents involving poor quality fuel hose being supplied by us.

We have just found out that we received a few rolls of "EXE" branded EFI hose that has been incorrectly labelled. The hose itself does say EFI Hose however our supplier has confirmed that this is not the case.

I would urge all of my customers to call me direct on 0438 843 467 so we can arrange a time to swap the hoses over with proper EFI hose (of course, free of charge).

I will be contacting all of my customers via telephone but in case you don't get the message, please call me!

Thanks and just to let everyone know, we aren't using this brand of hose anymore. When it comes to something this important, it's just not good enough!

 

good customer service,well done Tom

 

Agreed good service .. pitty its just another things to distract you from all your private Zed related goals aye

 

stella customer service mate. you are ThE MAN!

Hope to be passing my zed your way very very soon

 

Cheers Tom, will give you a yell....

 

Will try and bring the car up on monday. Will call you when I am back in Perth Tom. I experienced first hand the engine fule bath caused by the hose breaking.

No long term harm done and cudos to Tom for offering to fix this free of charge :zlove:

Cheers
Rob

 

the older bloke with the black zed also has this hose that you replaced the cHRA cores on !!

 

Yeah i will suspect that there will be a handful of people out there running around with this hose... To be honest, I'm so pissed off about it but trying to nip it in the bud before it gets out of hand!

 

Norm, aka Hurrican

 

Thanks for the Info Tom, it's good to know we have an honest mechanic we can trust to work on our cars. Will call you
By the way the car runs very good follow the tune, pull's real hard.
Eddie

 

hey tom,

you did my 100k late march, would i be affected at all? i know u said 10 weeks, mine has been about 14-15 weeks since?

cheers chris

btw top service as per normal :zlove:

 

Thanks Eddie! Glad to hear you're enjoying your car and the large quantity of ponies under the bonnet, hope to see you down the drags soon?

Hey Chris, very unlikely mate... We only had a small batch of the bad hose. If you would like to pop down, please feel free to do so and we can check it over for you.... Of course free of charge and you don't have to book, just head on down. That goes to everyone too...

 

even though I am unaffected by this, can i have my whole car fixed free of chrage please? lol

 

I've had six fuel leaks since I got my car back, does this apply to me?
Now the one that you have to take the plenum off to fix is leaking.
I had my work done May/June 2010, that's when your apprentice was running amock I believe.
I did ask you to change everything that's rubber.
You in for it Tom?