Carcraze. Are they ok to deal with?

Discussion in 'Non Technical' started by Zedi KnightZ, Jun 27, 2016.

  1. Instamatic

    Instamatic Active Member

    Mitch, the OP asked for feedback on Carcraze and I provided it. A couple of forum members had trouble accepting my version of events, and that was what I was defending. I mentioned that the issue was resolved in an earlier post (hence why I didn't come here slinging mud back when I went through the whole refund process with Carcraze), but the misrepresentation of the product was the real issue.

    Believe me, I'd rather not spend my time in engaging in shouting matches on Best of luck with your order, Zedi Knightz.
  2. lcram

    lcram O'le Fella

    I just ordered stuff tonight also then read your post, oh well glad mine is not urgent
  3. Zedi KnightZ

    Zedi KnightZ Member

    I ordered heater core pipes. It will be like driving a fridge without em.
  4. CHILI

    CHILI Indestructable Target

    Would it be reasonable to assume that the above info was evident on the website PRIOR to you having placed your order(or are you suggesting that Marcus amended the site after swindling you by this deception)?

    Having been a long-time Member on this site, I feel qualified to offer the following comment...
    "There is no-one on this site(in my personal experience),who is more genuinely trustworthy and approachable, than Marcus.
    There are several(regrettably)who would 'do well' to emulate this Member in this regard".:rolleyes2::br:
  5. AndyZ32

    AndyZ32 Member

    Agreed ! Bought my new heater core from Marcus; arrived quickly and safely. Please don't drag down what for most of us consider a very valuable contributor to this forum. Even when there is the occasional hiccup in getting parts its often easier to solve the problem locally than having to ship things back to an overseas supplier.
  6. Gunwarm

    Gunwarm Kamikazee Special Corps

    :D All the bitching that,s put on this site :bash: Don't any of the ones bitching about this time thing :rolleyes2: ever take time off ?
    Marcus put a note up that he is away :zlove:
    I my self quite happy just to know he has the bits,after all its only money $$ :eek:
    Far as a bit of freight who cares :br::zlove: That's all ill be saying on this matter so haters don't waste your time trying to get me to type back :rofl:
    Happy shopping all :br::zlove::D
  7. Zedi KnightZ

    Zedi KnightZ Member

    No not at all. Let me explain as briefly as possible.
    I came to the part via a direct link from Internet.
    Asked on here had anyone dealt with them.
    Went back to part via link, put it in the cart, went to check out, created an account, paid for item, got a receipt.
    Later on I went to the home page and saw the message.

    Lloyd (Chilli), I wasn't inferring shady dealings, simply a purchase was made without the message being apparent.

  8. scottyoz1962

    scottyoz1962 Active Member

    I have bought quite a few items off Marcus and never had an issue, always quite fast and if there has been an issue he has always kept me up to date.

    TWIN TERROR Well-Known Member

    I have bought a few things off Carcraze and never had a problem. I have also seen how he deals with customers when there is a problem even a fair way down the track. Absolutely fantastic service and a lot of other businesses could learn from Marcus. I just went to Carcrazes web site and the following was on the main page in easy to see writing.
    Thank you for visiting our store!

    Please note, the store account will not be attended until Monday 11th July 2016 and therefore any orders placed will not be processed until that time.

    Kind Regards,
    The CarCraze Australia Team

    I would say they have made a fair effort to inform potential customers about a delay and you were just unlucky to go directly to the other page. Driving a car without a heater for a couple of weeks is not the end of the earth. Look at it as an adventure. Of course if you are in Vic like me perhaps a couple of jackets and a beanie would help :D

  10. CHILI

    CHILI Indestructable Target

    Point taken(and understood)Bruce.
    Unfortunate timing, but you ARE in safe hands....
    It has been said many times in the past.....

    "The chances of something going wrong, are directly proportional to the amount of trouble caused, when they do!":zlove::br:
  11. A-Bris-Z

    A-Bris-Z Carcraze

    I was attempting to take some time off with the kids over the school holidays which is why I temporarily closed the shop (hence the notice on the Carcraze homepage). But I did see this order from Bruce come in, and in the wake of this thread decided it would be in my best interest to do a special trip to the PO on the way up the coast. So your hoses are on their way Bruce (I did also email through the tracking number to you).
  12. Gunwarm

    Gunwarm Kamikazee Special Corps

    I rest my case how good is this (ITS RARE) that's why its top shelf Z Parts sales :br::zlove::D:rolleyes2:
  13. gmbrezzo

    gmbrezzo Moderator

    Damn it Marcus. Its service like this (normal for you) that makes the rest of the business community look pathetic.
    Stop being so helpful and nice, its making the rest of us look bad.
  14. Zedi KnightZ

    Zedi KnightZ Member

    Thank you, the parts arrived this afternoon.
    Regards Bruce

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